Your Local TV and internet experts


TV Antenna Repairs in Port Macquarie

At Envision TV & Data, I take the guesswork out of TV antenna repairs in Port Macquarie. Using professional-grade signal testing tools and years of local experience with the area’s broadcast towers, I pinpoint the exact cause—pixelation, missing channels, or channels that mysteriously come and go—so only the necessary parts are replaced, minimising the cost of your TV reception repair.

TV reception issues we can fix:


  • Pixelation or break-ups on one or more channels.
  • “No signal” messages intermittently, or total signal loss.
  • Channels go missing after wind, rain, or very hot days.
  • One room has issues while other TVs are fine.
  • Antenna looks old or damaged (e.g., elements missing, pieces hanging off).
  • Reception worsened after renovations or roof work.
  • Retunes don’t stick — you gain or lose channels after retuning.
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Raymond Witchard
September 26, 2025

Arthur was incredible from the first the phone call, he was prompt and so helpful, explained every step that needed to be done. When my Star-link arrived earlier he happily changed the date for the install. His work was impeccable, I would highly recommend Arthur to any one wanting tv or data install. 100% fantastic service.

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Sherryl Smith
September 24, 2025

Arthur turned up on time, very curteis, Knows a lot about his trade and does a good job.

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Douglas Tait
September 23, 2025

Couldn’t be happier with the service, and the attention to detail. Would definitely recommend and if need be would use again. Doug

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Warwick Bevan
September 23, 2025

Fast, efficient service. Happy customer . All good

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Daniel Kelly
September 22, 2025

Arthur did a great job mounting our Samsung TV on the wall of our media room, especially given there was an existing TV to be replaced. He was reliable, an excellent communicator and paid attention to detail. The finish on the job was excellent.

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Mary Caruso
September 20, 2025

New to the area and looking for recommendations for a TV tech guy, Arthur from Envision TV and Data came highly recommended. So glad I gave him a call. He was promptly on time, curtious and nothing was too much trouble for him. He had my telly issues sorted in no time at all. He even sorted me out with a brand newie which he installed and further took my old one away including all the excess packaging. He went above and beyond my expectations. I will definitely call on Arthur again should I have any further problems.

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chris gribble
September 16, 2025

Arthur was super prompt and professional. He was determined to solve the problem and was fantastic! Highly recommended!!

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Julie Green
September 15, 2025

Arthur was very personable and professional. He managed to see my brother the same day I called for the quote and ended up getting his problem solved at the same time. He even fixed a couple of tiles whilst on the roof that my brother wasnt even aware of. We cannot recommend Arthur enough. ps sorry, no pics

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Jennifer Bradshaw
September 15, 2025

I am very very happy with the quality service I received from Arthur from Envision TV and Data. Not only did he take down my old antenna's and replaced it with a new one, he also took away the old one. I really highly recommend this young man, very professional. Thankyou

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Troy Mackay
September 13, 2025

Such a great friendly service provided by Arthur Kennedy very professional did an amazing job installing TV outlets/ points into every bedroom very quick service and left the place neat and tidy I would highly recommend Envision TV and data to anyone.

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Dora Valois
September 12, 2025

Arthur was fantastic. Nothing was a problem for him. He even came to hang my tv outside of his normal work hours. Very polite and super efficient. I highly recommend him. Thanks again Arthur. You are a champion!!!!

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Reginald Smith
September 10, 2025

Arthur did a great job mounting my tv very neat & very professional in every aspect. Would definitely recommend his service to anyone. Great Job!

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Jeff Howard
September 8, 2025

Spoke to Arthur at 11am and my StarLink is installed by 4:27pm. He also fixed some cracked tiles on my roof!! Above and beyond service. Thanks Envision!!

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Dan Bourke
September 4, 2025

Had connection issues, rang Envision TV late Tuesday, Arthur arrived after lunch Wednesday, promptly fixed my problem without any issues, very professional and not expensive whatsoever. Knows what he is doing and would highly recommend, thanks Arthur, 5 stars.

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Bek Dehaan
September 1, 2025

Fantastic experience with Envision TV and Data. I contacted late Sunday evening and they were able to fit me in by midday Monday. New TV mounted perfectly in my living room. I will definitely be reaching out again to mount a second TV in the near future. Thank you

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Philip McTaggart
August 30, 2025

A problem we encountered for at least 1 year, with 2 attempts to fix it. Now we have all free to air, Foxtel & any apps we wish for. Arthur explained the whole process during his efforts & better still, at the right price. Thank you Arthur, for happy wife, happy life.

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Glenda Morrissey
August 30, 2025

Arthur was able to fix my issue very promptly and efficiently. He clearly explained what needed to be done. His prices were reasonable. I found him to be trustworthy and I am happy to recommend him.

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Celia Morrison
August 20, 2025

Very professional and happy with your service Thanks very much

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Robert Grein
August 17, 2025

Top-notch TV & data service from Arthur – quick, reliable and hassle-free. Professional work with zero fuss, exactly what you want when it comes to tech setup. Highly recommend!

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Melanie Bennett
August 12, 2025

Friendly and great communication Would use again and recommend to others

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Rhys Birrane
August 7, 2025

Cannot recommend Arthur enough! He is super friendly, approachable and is great at communicating the exact details of any project that is required every step of the way through. He will be the go to man for all cables and TV works at Club Lake Cathie going forward

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Mark Fitzpatrick
August 6, 2025

Incredible service and advice Best in the business Always happy to help and super fast and responsive

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Monica Rich
August 3, 2025

It was great to work with Arthur. Reasonably priced and good communication. Would highly recommend.

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Graham Thompson
July 18, 2025

This guy is brilliant. Arthur is highly professional and very experienced. His attention to every detail of work his work is most impressive. Arthur's rates are also reasonable. Needless to say, l highly recommend his services.

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Beckie Edgey
July 17, 2025

Great service value for money and very friendly and helpful would highly recommend to use for all your tv antenna repairs or services

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J Dixson
July 15, 2025

Arthur arrived on time and checked all my TV outlets, explaining how the signal was low. After checking the aerial he replaced it with amplifier. I now get all channels all the time, even when it rains. Highly recommend Arthur from Envision TV and DATA. Very professional and affordable. James.

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sophie gribble
July 1, 2025

Arthur was super helpful coming over within a short time frame and gave super helpful advice and consideration to our needs. He got the job done and I’m so happy I invested in this service it’s made a huge difference to our viewing experience and the look of our home.

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Pam Black
June 30, 2025
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Carla Coddington
June 26, 2025

Arthur is fast, efficient, friendly and does an expert job. Well within budget and very professional. He has worked at our house and office and we can and will highly recommend him.

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Catherine
June 23, 2025

Arthur is great to work with - nothing was too much trouble. Was quick to diagnose and alter my problems with both TV and internet. Response time to my queries was quick and he was right on time for the appointment. Pricing was also very fair! Wouldn't hesitate in recommending Arthur for any work you may need carried out ☺️

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John Bradley
June 21, 2025

Service is excellent very friendly and knows what he’s doing.cleans up when he’s finished.

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P B
June 19, 2025

What an amazing fella to work with he was so quick and sorted out problem straight away. Definitely keeping Arthur’s number for the future

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Paul Thibault
June 14, 2025

Arthur did an excellent job installing the Starlink internet in my home and obviously knew his trade well. Would be happy to have him back to help upgrade the home system when needed.

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Corey Hawkins
June 8, 2025

Great communication very efficient service and was able to help with any questions I had. Was very appreciative that he was able to help on his day off.

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Luke Pelle
June 8, 2025

Terrific service and terrific job, was punctual and went above and beyond, cannot recommend highly enough. Wish all trades were as reliable, honest and punctual as Aurther. Thanks.

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Kerry Costelloe
May 22, 2025

Arthur from Envision TV and Data was fantastic. TVs look great on the wall and we couldn’t be happier. Very professional service. We highly recommend Envision TV and Data

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Richard Harrison
May 19, 2025

Very professional large screen TV Installation by Envision including tuning check & cleanup after. Well recommended.

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I can highly recommend Arthur! Responds quickly, quality workmanship. I will definitely be employing his services again.

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Daniel Mullens
May 11, 2025

We highly recommended Arthur, his professionalism and communication was second to none and his knowledge he knew fixed our issue right away. Thankyou Arthur

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Linette Baker
May 10, 2025

Arthur was fantastic. He was professional, knowledgeable and respectful. You won’t go wrong by using his services.

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Phill Smith
May 10, 2025

Do your self a favour and book him . Straight shooter, great work.

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Zofia Teisseyre
May 6, 2025

I am very pleased with Arthur’s service to my TV and antenna. Punctual, knowledgable, confident and polite.

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Deb Tarrant
April 25, 2025

Fantastic service, very professional and would thoroughly recommend this company. Thank you so much .

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Stephen Gale
April 24, 2025

Legend! Last thing before a long weekend came and fixed our antenna, worked late and got the job done. Knows what to do and is friendly, honest, reliable and easy to deal with. Arthur is my first pick.

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Lloyd Widdowson
April 23, 2025

We use Arthur and his team at Envision, professional work, always turns up when they say they will. Great job guaranteed, a true 5 stars!!

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ross dyer
April 21, 2025

Great service, Arthur was here the same day we called. He fixed our Antenna problem, plus some other issues I asked him if he could do . Would recommend.

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Marie Flanagan
April 19, 2025

Excellent service (especially for Easter) and loved Arthur's attention to detail.

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Matthew Mullens
April 18, 2025

I highly recommended Arthur. He set up my 85 inch TV and soundbar with great attention to detail. Very professional and will use again.

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Clive Henley
April 7, 2025

Highly recommend Envision tv&data. Arthur was prompt with service, did an excellent job, knowledgeable and careful. Would highly recommend his services. Very competitive pricing.

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Sam Day
April 6, 2025

I rang Arthur on late notice and he arrived and completed a job within the hour. No problems, no complaints.

Why Choose Us


  • Friendly, Professional Service
    I value every customer and pride myself on delivering friendly, reliable service from start to finish.
  • Great Value, No Compromise
    Competitive pricing without cutting corners — quality work at a fair price.
  • Upfront, Fixed Pricing
    I’ll give you a fixed-price quote over the phone, so there are no surprises on the day.
  • Quality Parts & Expert Workmanship
    I use only high-quality parts and take the time to do things right — so your setup lasts for years to come.

What’s included in every repair


Every job includes a full inspection and testing process, so you only pay for what’s genuinely needed.

Street-level Inspection

I start with a street-level check of your antenna, mast, and amplifier (if fitted) to identify any obvious damage and their general condition.

TV Outlet Checks

I measure all TV wall outlets with a professional meter to record signal strength and quality. This isolates problems to a specific room, establishes a baseline for improvement, and helps identify the likely source of the issue.

Roof-top Antenna Checks

I start with a visual inspection of the antenna, amplifier (if fitted), and cabling. Then I take signal readings directly at the antenna and amp to confirm performance, and I check mounting screws and cable entries are water-tight to prevent roof water ingress.

Splitter, Cable and Connector Checks

In the roof space I inspect the splitter(s), cabling, and connectors that can affect signal quality. I re-terminate poor crimps, replace corroded connectors, and swap out the splitter if it’s faulty. I also assess the age and overall condition of the internal cabling.

Clear Upfront Pricing

Once the issue is located, you’ll get a full explanation of the issue and what’s needed to fix it along with the cost of repair.

TV Reception in Port Macquarie – A little Background


Over the years, after thousands of TV reception repairs and plenty of broken antennas replaced, I’ve learnt what actually survives here. The salty coastal air, strong winds, the terrain, and the abundance of state and national forests in our region make selecting the right equipment crucial for durability and reliability.

Port Macquarie and its surrounding areas—Wauchope, Lake Cathie, Bonny Hills, Thrumster and Laurieton—are primarily serviced by three main TV broadcast sites: Middle Brother, Jolly Nose and Mt Moonbil (near Coffs Harbour). These tower locations were chosen to overcome the unique challenges (terrain and forests) across the greater Mid North Coast. Each tower broadcasts different frequencies across both the VHF and UHF bands, so choosing the correct TV antenna is crucial—not just the right frequency range, but the right antenna “style” such as UHF, VHF, Yagi, Log-Periodic or Phased Array.

Sound confusing? Leave it to me! With years of experience and professional TV signal analysis tools, I take the guesswork out of ensuring reliable TV reception for years to come.

About the parts I use


Over many years and thousands of jobs, I’ve learnt what ages well and what doesn’t. Whether it’s premature rust, corrosion, water ingress, or straight-up physical damage from the harsh Australian elements, I’ve seen it all—every common brand, every type of product.

Signal quality or strength will drop as equipment ages—no denying it—but quality gear keeps you going longer. From antenna choice to amplifier (booster) selection, I look for reliability both electrically and physically. Brands I trust (and that you can trust) include Fracarro, Kingray, Alcad and Hills.

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Example of our work


Frequently Asked Questions


This usually means your signal quality or strength is borderline. Different channels are broadcast on different frequencies, and some are more susceptible to interference or weak reception. I can test and identify the exact issue.

Not always — many reception issues are caused by failed amplifiers, faulty connections, or water-damaged cables. I only recommend replacing the antenna if it's underperforming or clearly damaged.

Most homes in the area have one, especially if you're a fair distance from the transmission towers. I can test for amplifier presence and check if it's still powered, properly sealed, and working as it should.

Yes — high winds, storms, and UV exposure can all damage components over time. Water ingress into an amplifier or cracked cables can lead to signal dropouts or complete loss of channels.

Yes. I inspect and test all roof-space cabling and splitters to ensure they’re not causing unnecessary signal loss or interference.

Generally no — broadcast frequencies rarely change. If your TV “forgets” some channels, that’s usually a sign of poor signal. Although retuning is worth a try, it may cause you to gain or lose channels randomly, especially if reception is fluctuating.

Most issues can be diagnosed and resolved in one visit, depending on roof access and how extensive the repairs are. If parts are needed, I usually carry everything required to get it fixed on the spot.

I service the Mid North Coast, including Port Macquarie, Lake Cathie, Bonny Hills, Laurieton, Wauchope, and surrounding towns. If you’re unsure whether I cover your area, feel free to give me a call or send a message.

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